Frequently Asked Questions If you haven't located the information you need, visit our Support Center or complete this brief form and we'll quickly answer you via phone or email.

SNS General FAQs:

• Can I buy directly from SNS?
• Does SNS have an iSCSI initiator for OS X?
• Does SNS offer push/pull systems?
• What's the status on Leopard compatibility?
• What's the latest version of my SNS software?

globalSAN X-4 FAQs:

• Can I use my existing Ethernet Network?
• What are the physical and electrical characteristics of the X-4?

globalSAN X-8 FAQs:

• What are the physical and electrical characteristics of the X-8?

globalSAN X-16 FAQs:

• What are the physical and electrical characteristics of the X-16?

globalSAN X-24 FAQs:

• What are the physical and electrical characteristics of the X-24?

A/V SAN PRO™ FAQs:

• What are the technical specifications of an A/V SAN PRO system?

postmap® FAQs:

• I'm ready to buy postmap. What do I do now?
• Is SANmp now included with postmap?
• Where can I download the latest version of postmap?
• Where can I find more information about postmap?

SANmp® FAQs:

• Is SANmp difficult to administer?
• Where can I download the latest version of SANmp?
• Where can I find more information about SANmp?

Q:COMPLETE™ FAQs:

• Can I purchase an extended hardware maintenance plan with Q:COMPLETE?
• Does Q:COMPLETE support third party products?
• How do Q:COMPLETE plans work?
• How many Q:COMPLETE licenses do I need?

Mac iSCSI Initiator FAQs:

• Can I buy a complete iSCSI SAN from Studio Network Solutions?
• Can I distribute, bundle or sell the globalSAN iSCSI initiator for OS X?
• How “free” is the globalSAN iSCSI initiator for OS X?
• How can I get technical support for the iSCSI initiator?
• How can I get the documentation for the globalSAN initiator?
• Is the iSCSI initiator feature-locked or time-limited?
• Is there a way to share iSCSI storage among multiple computers?
• Where can I download the globalSAN iSCSI initiator for OS X?
• Will you continue to develop the iSCSI initiator for OS X?

Evo™ FAQs:

• How can I order an Evo?
• Will Evo allow additional storage?
• Will Evo allow Fibre Channel to iSCSI bridging?
• Will Evo support Mac and Windows?
• Will I need a Fibre Channel switch to connect my workstations to Evo?

Ellipse FAQs:

• Can I buy the Ellipse HBA directly from SNS?
• Can you tell me more about the Ellipse/SANmp bundle?
• Is technical support available for the Ellipse HBA?
• What are the physical and electrical characteristics of the Ellipse HBA?
• What's the difference between Ellipse and Ellipse Enterprise?
• Where can I download the latest Ellipse driver?

Ellipse Enterprise FAQs:

• Can I buy the Ellipse Enterprise HBA directly from SNS?
• Is technical support available for the Ellipse Enterprise HBA?
• Is there a SANmp bundle for the Ellipse Enterprise HBA?
• What are the physical and electrical characteristics of the Ellipse Enterprise HBA?
• What's the difference between Ellipse and Ellipse Enterprise?
• Where can I download the latest Ellipse Enterprise driver?