We want you to love your SNS products.

So tell us how we can help! Use this brief form to contact our support team.

Open a new case

 

Here are some of the outstanding people who will be helping you.
 

More Contact Info

For additional contact information, including the 24-hour emergency phone support hotline, refer to the annual support plan and Quick Start Guide you received at the time of purchase/renewal.

Knowledge Base

Check our KB for setup help, known issues, tunings, and other information.

More resources

New EVO Registration

To register your SNS product, locate your Registration ID (in the Product Registration section of your Quick Start Guide) and use it to complete the registration form.

Product Registration

Support Plans

Learn more about annual support plans and renewal.

Current Software

Check here for a short listing of the latest public and beta releases of your SNS software.

Product Updates

Follow SNS on Twitter @snstweets for product updates.

Users’ Forum

Visit and search the Forum to get answers and tips from a community of other users.