Expert installation at your service
Get your new EVO system up and running with the Remote Commissioning service from SNS.
You got your new EVO… Now what?
With our specialized Remote Commissioning service, an SNS engineer from our Workflow Group will guide you through the installation and configuration process, ensuring your team is quickly set up and ready for the best workflow ever.
What is Remote Commissioning?
Remote Commissioning is an optional and recommended service where our experts walk you through the installation and configuration of your new EVO.
During the service, our team handles your setup with precision and care, guaranteeing a fast and accurate installation. We have installed thousands of EVO systems around the world in creative facilities like yours. Leveraging that experience, we apply the latest techniques and best practices to ensure your system setup goes off without a hitch.
The fastest, most accurate way to set up your EVO
When installed by our in-house experts, we effectively reduce your workload and simplify the entire setup process.
Expert assistance from start to finish
You’ll have a dedicated specialist’s attention throughout the process, with real-time guidance.
Do I need Remote Commissioning?
EVO setup is intuitive, but a background in networking can be helpful in setting up any new server in your facility.
Commissioning typically includes adding EVO to the local network, configuring the storage, and configuring various client-side software and operating systems. If you’re familiar with these processes, everything you need to get started is in the Quick Start Guide that shipped with your EVO system.
Even with in-house technical experience, many customers choose Remote Commissioning as a head start to get their new EVO up and running for their team, faster. Whether you’ve never configured a server before or simply don’t have time to do it all on your own, we’re here to help.
Provided by the SNS Workflow Group
Experts in media workflow
The SNS Workflow Group is a dedicated team of veteran workflow engineers and product experts that turn “in theory” into reality for your workflow.
They bridge the gap between EVO’s technical features and your real-world workflow, taking all the great things EVO can do and helping you apply them in your production environment.
get the most out of your evo
Most companies sell their product and leave customers to figure out the rest… Not us.
Each session with our Workflow Group is custom tailored to your specific needs. From designing custom workflows, to training users on the EVO Suite, to leading the Remote Commissioning service, and more, the SNS Workflow Group is here to help you get the most out of your investment in EVO.
About the team
Our workflow specialists have decades of experience in system design and administration, network configuration, and workflow optimization. Above all, they’re helpful people—your trusted advisors for all things workflow.
What our customers are saying
Real quotes about real folks.
Hear what users say about their Remote Commissioning experience with SNS’s expert Workflow Group.
“Steve is so passionate about the product. He was able to get us set up quickly and give us insight into the full possibilities of EVO.”
“Brian was terrific to speak with during our session. I feel assured and comfortable that I made the right choice with SNS.”
“The SNS Commissioning crew were a pleasure to work with. I truly appreciate their outstanding customer service.”
Ready to get started?
Complete the form below to order the EVO Remote Commissioning service. On-site services are also available.
Frequently asked questions
Remote Commissioning is an optional service managed by our Workflow Group, separate from Technical Support. Due to the nature of the service, Remote Commissioning is outside of the scope of Basic, Standard, and Premium Support plans.
Yes! For the ultimate setup experience, SNS offers an On-site Commissioning service, where an SNS engineer travels to your location to handle installation, configuration, and testing of your new EVO system.
Submit the form above to inquire about our remote and on-site services.
If you already ordered the Remote Commissioning service for your EVO, an email to schedule your service was sent to the support contact we have for your organization.
If you did not receive an email to schedule your appointment, check your services here.
The Remote Commissioning service is optional and recommended for all SNS EVO systems, including new installations and expansions.