globalSAN iSCSI Initiator FAQ

We offer complete iSCSI and Fibre Channel SAN solutions. We’d be happy to answer your questions about our iSCSI/Fibre Channel shared storage systems or help you find an SNS reseller in your area.

Please contact us if you are interested in purchasing any of our products.

The End User License Agreement prohibits distributing, bundling or selling the globalSAN iSCSI initiator for OS X without the written permission of Studio Network Solutions.

Please contact us if you need to order five or more licenses and do not wish to use PayPal. Please note that if you require an invoice for your PayPal purchase you must choose the ‘PayPal with Invoice’ method.

If you will require an invoice for your purchase you must use the ‘PayPal with Invoice’ purchase method.

Yes. You will need one license of the globalSAN iSCSI Initiator for each Mac that you want to connect to your SAN.

Yes. The Initiator license is separate from the Xtarget license. A HASP/USB key must be ordered separately to fully license the Xtarget storage server.

If the initiator is used with SNS iSCSI products, such as EVO or SANmp, technical support plans with phone assistance are offered along with the SAN product. Otherwise, if you need technical support please read the user guide and make use of our online forum or send an email to our support team.

The documentation for globalSAN v.5 and higher is installed into /Applications/globalSAN/

For versions prior to v.5, the documentation for the globalSAN iSCSI initiator for Mac OS X is located in the chapter titled “Using the globalSAN iSCSI Initiator” in the SANmp User’s Guide.

A 14-day limited trial is available for the initiator and Xtarget. During the initiator’s trial period, only one connection may be established at a time and persistent connections can’t be set. (An expired trial can be renewed when a new build is released.)

Yes. Our SANmp sharing software enables multiple OS X and Windows computers to share a common pool of iSCSI and Fibre Channel storage. If you just need to share a common pool of iSCSI storage we recommend iSANmp, which is identical to SANmp, but enables iSCSI-only (no Fibre Channel) sharing.

Please contact us if you are interested in purchasing any of our products.

Xtarget is an iSCSI storage server installed with globalSAN v.5.

Xtarget allows your Mac to act as an iSCSI target. For example, you can turn FireWire, USB, eSATA, and other drives into SAN storage by using your Mac to act as the storage server. A timed trial of Xtarget is available. (To safely share Xtarget’s storage with multiple computers, you must use SANmp/iSANmp or Xsan.)

The Initiator license is separate from the Xtarget license. A HASP/USB key must be ordered separately to fully license the Xtarget storage server.

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If you need assistance, please read the installed User Guide (in your Applications folder) and visit our globalSAN iSCSI Initiator and Xtarget for OS X discussion forum.

Please contact us if you are interested in purchasing a complete iSCSI or Fibre Channel storage system for Mac or Windows.

A permanent key for a fully licensed initiator can be purchased online for $89 per computer.

If you’d like to verify that you’re using the latest release of SNS software, please click the “Check for Updates” button in the globalSAN preference pane. You may also visit our Product Discussion Forums, where you will find a current software version listing as well as technical articles and product discussions.

When we release a new version of software we will announce it via the Product Announcements forum. We highly recommend registering and subscribing to the Product Announcements forum so that you can be notified of product updates automatically via email.

We also announce new versions and beta programs via Twitter. Follow Studio Network Solutions on Twitter for instant notifications on the latest news!

We will continue to develop the globalSAN iSCSI initiator for OS X and we are open to suggestions for improvement in our public forum. New versions will be announced in our forum as well, so if you want to be notified about updates, please subscribe to automatic notifications in the SNS Product Announcements forum or follow us on Twitter.