Are you at your best when you’re helping a customer get to the bottom of a technical issue? Do you have a gift for finding important bugs? Would you rather be at the command line than a football game? Or maybe you’ve implemented a few Avid ISIS systems and designed clever workflow solutions…
If any of this sounds like you, and you want to be devoted to something pretty unique, then please keep reading!
In the opinion of the editors at StorageNewsletter, “The future of storage is no more in the hands of huge but smaller companies.” We’re small (compared to the storage industry’s titans), but our customers range in size from individual freelance engineers to huge multinational media powerhouses. We have great, leading-edge, push-the-envelope, interesting products that are at the core of the movies you see, the games you play, the latest music, and the shows you love. We’re growing our technical team to help improve, deploy, and support the products we create, and we want the best.
We’re looking for talented individuals who have an extraordinary work ethic and great attitude, who will enthusiastically contribute their talents to product design, product testing, product implementation, and most importantly: customer support.
If you or someone you know could be a great fit for the SNS product support team, here are the hats that are waiting to be worn:
- Studio Systems Administrator with strong Avid and shared storage experience
- Linux Administrator/Engineer
- Technical Support, Customer Advocate
- QA/Test Engineer, Software and Hardware
On any given day, anyone on our product support team may be communicating about a wide range of system design/support issues with other team members, working with customers to answer questions and resolve cases, collaborating with the development team, being immersed in product testing, helping to write KB articles & Help docs, posting to our users’ forum, and ultimately helping SNS users worldwide be more creative and efficient.
The ability to write well is a very big part of what you’ll need to bring to our team. So, to make it to the top list of people we’ll interview, you should not only send us your resume, but also send us a fantastic cover letter telling us about your most interesting projects and what you think might interest you most about working with us. We look forward to hearing from you!
Eric Newbauer: June 19, 2014 at 10:45am in Blog